Mindfull Plate is committed to protecting the privacy of our customers. Our privacy policy explains how we collect, use, and disclose personal information from our customers.

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Collection of Personal Information: We collect personal information from our customers when they place submit their preference sheet for our meal prep services. This information includes name, email address, telephone number, and customer address. We also collect information about dietary restrictions and preferences to ensure we can provide meals that meet our customers' needs.

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Use of Personal Information: We use personal information to process orders, schedule service, and communicate with customers about their scheduled service. We may also use personal information to improve our meal prep services for each client.

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Disclosure of Personal Information: We will not disclose personal information to any third party without the customer's consent, except as required by law. We may disclose personal information to third-party service providers that we engage to assist us with processing orders, and communicating with customers.

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Security of Personal Information: We take appropriate measures to protect personal information from unauthorized access, use, or disclosure. We also have in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

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Access to Personal Information: Customers can access their personal information and make corrections by contacting us via email. We will respond to requests for access or correction within a reasonable time.

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Use of Cookies: The Mindfull Plate website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 
 
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Mindfull Plate pages, or register with Mindfull Plate site or services, a cookie helps Mindfull Plate to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Mindfull Plate website, the information you previously provided can be retrieved, so you can easily use the Elevate Prep features that you customized. 
 
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Elevate Prep services or websites you visit.

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Communications & Automated Notifications

As part of our service, Mindfull Plate sends clients important updates related to scheduling, menu selection, and general service logistics. From time to time, Mindfull Plate may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from Mindfull Plate or click on a link therein.These updates may be sent via automated email or text message (SMS). By continuing to use our services, you consent to receive these communications. These messages are intended to provide timely reminders and improve the overall client experience. Examples include—but are not limited to—weekly menu announcements, selection deadlines, scheduling confirmations, or policy updates. 

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We do not sell, rent, or share your SMS-related information with third parties except in the following cases: when required by law or legal process,, with service providers who assist us in delivering SMS services, provided they adhere to confidentiality agreements, in case of a business transfer, merger, or acquisition, where your information may be transferred as part of the assets.

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We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over mobile networks can be guaranteed as 100% secure.

 

You may opt out of receiving non-essential automated messages at any time by replying “STOP” to a text or by contacting us directly at hello@mindfullplate.com. Please note that opting out of essential service communications may affect your ability to fully utilize our offerings. We are committed to protecting your personal information and only use verified platforms to manage our communication systems. Our systems comply with current privacy standards, including secure data handling and transparency of use. If you have questions regarding this policy or how your information is used, please contact us at hello@mindfullplate.com​

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Changes to Privacy Policy: We may update this privacy policy from time to time. If we make any changes to this policy, we will post the updated policy on our website.

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Contact Us: If you have any questions about this privacy policy or our treatment of your personal information, please contact us at hello@mindfullplate.com

Effective as of Jan 19, 2023